Terms of Service

1. Scope of the Terms

These Terms are entered into between you and Shanghai Kaichen Era Technology Co., Ltd. and apply to your download, installation, access to or use of TRANSHI and related services. By using the Software, you acknowledge that you understand and agree to these Terms. If you do not agree, please stop using the Software.

2. Services

TRANSHI provides local network device discovery, file transfer, clipboard synchronization, transfer history, membership/subscription and related services.

We may adjust functions, interfaces, service scope, membership benefits or technical solutions due to product planning, legal requirements, platform rules or operational needs, while reasonably protecting rights you have lawfully acquired.

3. Accounts and Purchases

You may register or sign in with an account provided by the Software, or use third-party sign-in channels such as Apple, Google, WeChat and others where supported. You are responsible for providing lawful and accurate account information and safeguarding your account, password and sign-in credentials.

Membership, subscriptions, paid features or in-app purchases may be completed through platforms or channels such as the Apple App Store, Google Play, WeChat Pay and others. Pricing, renewal, cancellation, refunds and taxes are subject to the displayed terms and rules of the relevant platform or channel.

4. Third-Party Platforms and Network Environment

TRANSHI may rely on platforms or service providers for sign-in, purchases, analytics, crash diagnostics, push notifications and information sync. File transfer functions may be affected by local network conditions, device permissions, operating system limitations and user operations.

5. Acceptable Use

We encourage you to use the Software lawfully, in good faith and in a reasonable manner, and to respect the intellectual property, privacy, trade secrets and other lawful rights of others.

• Do not use the Software to create, process, transmit or disseminate illegal content.

• Do not obtain, upload, transmit or use others’ content without authorization.

• Do not crack, decompile, tamper with, maliciously invoke, attack or interfere with the Software or related services.

• Do not use the Software in a way that infringes the lawful rights or interests of the Company or any third party.

6. Intellectual Property and Protection of Company Interests

The Software name, logos, interfaces, code, documentation, technical solutions, service rules and related intellectual property belong to the Company or the relevant rights holders. Without authorization, you may not copy, modify, distribute, rent, sell, reverse engineer or use them for unauthorized commercial purposes.

You retain your lawful rights in content you own. To provide functions you actively use, you authorize us to process such content within the necessary scope, but we do not acquire ownership of your content.

7. Output and Service Disclaimers

Local network discovery, connection, transfer speed and transfer success may be affected by network conditions, device performance, system permissions, storage space and user operations. Please back up important files before transfer. We do not provide guarantees beyond those required by applicable law for transfer failures, delays or data loss caused by network, device or user-operation issues.

To the maximum extent permitted by law, the Software is provided on an “as is” and “as available” basis. We are responsible only to the extent required by law for service interruptions, data loss or losses caused by force majeure, network failures, third-party service limitations, platform policies, system compatibility issues or user-side reasons.

8. Privacy

We value privacy and process your personal information in accordance with the applicable Privacy Policy for the Software. Please read and understand the Privacy Policy before using the Software.

9. Changes and Termination

We may update these Terms due to changes in laws, platform requirements or business operations. Material changes will be notified in an appropriate manner. Your continued use of the Software means you accept the updated Terms. If you do not agree, you may stop using the Software and request account closure in accordance with applicable law.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the People’s Republic of China. Disputes arising from these Terms or the Software services should first be resolved through friendly consultation. If consultation fails, either party may bring a lawsuit before the competent court at the domicile of Shanghai Kaichen Era Technology Co., Ltd., unless mandatory law provides otherwise.

11. Contact

Operator: Shanghai Kaichen Era Technology Co., Ltd.. Contact email: official@kaichenera.com.